Berryville Avenue Vet Clinic at 370 Battle Avenue in Winchester, Virginia

Customer Reviews about Berryville Avenue Vet Clinic

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  If I could give zero stars, or negative stars I would. We brought our new puppy here, as a new client, after showing up on time, they informed me I was 30 minutes late, which I was not, nor did they call the day before to confirm the appointment. We then sat and waited before being told we could not be seen as the Dr had to be in court.... The receptionist, who was very rude to begin with, then proceeded to say we could not be seen because we were late, which we were not, and then cut me off and in a very rude, and sparky tone told me to be quiet and let her talk. I confirmed the appointment when I made it 3 times, and then shortly after we arrived, another family arrived, and was told they were also late. Seems to be they have a scheduling issue. I also have worked in this industry for many years, and never have I spoken to a client in such a disrespectful tone, or demeanor. I guess the clinic must be doing very well financially to be able to provide such atrocious service to new clients since they obviously don't need the business. Would never recommend this place. The only person who was at all respectful and friendly was the woman who does the grooming.
  May 06, 2017

  by Marta Ringis

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Berryville Avenue Vet Clinic in Winchester